tag:status.softledger.com,2005:/history SoftLedger Status - Incident history 2026-02-04T20:55:45.498+00:00 SoftLedger tag:status.softledger.com,2005:Incident/cml8ibnrb013dkyrrs0382500 2026-02-04T20:55:45.498+00:00 2026-02-04T20:55:45.498+00:00 Slow requests for some endpoints Type: Incident

Duration: 33 minutes

Affected Components: Website, API

Feb 4, 20:55:45 GMT+0
Investigating - We have noticed that some end-points are timing out on requests. We are currently investigating the issue..

Feb 4, 21:12:53 GMT+0
Monitoring - We implemented a fix and are no longer seeing slow requests. We will continue to monitor..

Feb 4, 21:28:23 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.softledger.com,2005:Maintenance/cmke497g900bvoextq1uo4is3 2026-01-17T01:00:00.000+00:00 2026-01-17T01:00:00.000+00:00 Regular Infrastructure Upgrade - No Downtime Type: Maintenance

Duration: 1 hour

Affected Components: API

Jan 17, 01:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. No expected service interruption..

Jan 17, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 17, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.softledger.com,2005:Incident/cmd6g0bkq02hnynysqx1jqfb1 2025-07-16T20:57:46.267+00:00 2025-07-16T20:57:46.267+00:00 Issues Logging into SoftLedger Type: Incident

Duration: 12 minutes

Affected Components: Website

Jul 16, 20:57:46 GMT+0
Investigating - Our authentication provider - WorkOS - is currently having an issue..

Jul 16, 21:09:09 GMT+0
Monitoring - WorkOS has implemented a fix and is monitoring.

Jul 16, 21:09:56 GMT+0
Resolved - This incident has been resolved. Please check WorkOS status below for further updates..

]]> tag:status.softledger.com,2005:Incident/cmbtsa720009zfx321u3y4z8p 2025-06-12T18:30:00.000+00:00 2025-06-12T18:30:00.000+00:00 Issues logging into SoftLedger - WorkOS Outage Type: Incident

Duration: 1 hour and 57 minutes

Affected Components: Login Page (WorkOS)

Jun 12, 18:30:00 GMT+0
Identified - Our authentication provider(WorkOS) is currently experiencing an outage. You may experience issues logging into SoftLedger or using web app. Our API remains fully functional at this time. We will continue to update as we find out more..

Jun 12, 20:14:20 GMT+0
Monitoring - Our authentication provider has implemented a fix - we are monitoring the result. You should be able to login at this time..

Jun 12, 20:27:24 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.softledger.com,2005:Maintenance/cm9vt8xiz0006veqpywpn05mi 2025-04-26T00:00:00.000+00:00 2025-04-26T00:00:00.000+00:00 Regular Infrastructure Upgrade - No Downtime Type: Maintenance

Duration: 31 minutes

Affected Components: API, Website

Apr 26, 00:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. No expected service interruption expected.

Apr 26, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 26, 00:30:41 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.softledger.com,2005:Maintenance/cm6v6ldjg003ibwzw5hsp123p 2025-03-08T15:00:00.000+00:00 2025-03-08T15:00:01.000+00:00 WorkOS Scheduled Maintenance Type: Maintenance

Duration: 3 hours

Affected Components: Website, Login Page (WorkOS), SSO/SAML

Mar 8, 15:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 8, 18:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 8, 15:00:00 GMT+0
Identified - <https://status.workos.com/> On **Saturday, March 8th, from 7:00 AM PST to 10:00 AM PST (10:00 AM EST – 1:00 PM EST)**, we will be performing maintenance on our core infrastructure to increase capacity and enhance our reliability. **What to Expect:** \- Intermittent increases in latency for the duration of the maintenance window. \- Brief period (up to 5 minutes) of intermittent API request failures. \- Brief period (up to 5 minutes) of delays or failures in asynchronous processing, affecting webhook delivery, email delivery, and directory sync. Our team will be actively monitoring the system to minimize all disruptions and will provide updates on the WorkOS status page as needed..

]]> tag:status.softledger.com,2005:Maintenance/cm73gue470001tk2dz40icnlp 2025-02-16T01:00:00.000+00:00 2025-02-16T01:00:01.000+00:00 Normal Database Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Website, API

Feb 16, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 16, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 16, 01:00:00 GMT+0
Identified - We will be performing routine database maintenance. This should result in less than 1 minute of potential downtime..

]]> tag:status.softledger.com,2005:Maintenance/clz0nwr8h8686hwolrc9sy0h4 2024-08-04T00:00:00.000+00:00 2024-08-04T00:00:00.000+00:00 Regular Infrastructure upgrade Type: Maintenance

Duration: 1 hour

Affected Components: Website, API

Aug 4, 00:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Aug 4, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 4, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.softledger.com,2005:Incident/clxf62tyh38661bnn0gyu82oq8 2024-06-14T20:54:25.225+00:00 2024-06-14T20:54:25.225+00:00 UI Fails to Load - API Not affected Type: Incident

Duration: 8 minutes

Affected Components: Website

Jun 14, 20:54:25 GMT+0
Investigating - We are currently investigating this incident..

Jun 14, 20:54:53 GMT+0
Identified - We've identified the issue and are pushing an update now..

Jun 14, 20:59:53 GMT+0
Monitoring - The fix has been released and we are monitoring..

Jun 14, 21:02:34 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.softledger.com,2005:Maintenance/clv7c2a8k48212bdn2t3fjzs27 2024-05-05T00:00:00.000+00:00 2024-05-05T00:00:00.000+00:00 Regular Infrastructure Upgrade Type: Maintenance

Duration: 1 hour

Affected Components: Website, API

May 5, 00:00:00 GMT+0
Identified - During this window there may be up to 5 minutes of downtime..

May 5, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

May 5, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]>